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Sunday, January 15, 2017

Artificial intelligence Chatbot

There was lots of talk about the usage of Artificial Intelligence chatbots in the last couple weeks, particularly given the news that Facebook is trying to implement AI in their Messenger and WhatsApp platforms, that are presently utilized by more than 1.8 billion people around the world. Client Service is probably going to be the most typical usage of AI chatbots, but may also show to be the most divisive. Partially, this is because they could be used surreptitiously, whether which be sat in Starbucks, at the desk at work, or fell off on the floor next to the broken washer. Mark Zuckerberg described at Facebook's latest keynote presentation in Apr, that Facebook Messenger chatbot feature may be an incident of choosing the name of the business you need to contact, typing your question, and after that receiving an answer in rich media type.



No more about the music and being asked for the mother's maiden name for the twelfth time. With the majority of companies having some sort of existence on Facebook already, and Customer relationship management likely the most crucial facets to a brand public image, the execution of this technology on an international scale is not far off.

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